Author: Inextrixindia

Agent shortage causes many issues in your call center. Read this blog to learn the top tips to overcome challenges related to agent shortage using intelligent call center software and... Read More

We are glad to share this news release on the fact that we had participated in a leading online summit, TAD Summit Asia 2021 and represented our intelligent call center... Read More

Call forwarding and call transfer are two important features available in the intelligent call center software. This blog shares the difference between these two features and their use cases. Knowing... Read More

We have launched a partnership program and we are onboarding partners across the globe. Explore top reasons to join our partnership program. Know what makes our business partnership program stand... Read More

We are excited to share we have launched a partnership program. Anyone interested can become our partner and enjoy handsome perks and amazing benefits. All the details related to our... Read More

Intelligent call center software has an array of features, which accelerate the growth of any business or call center. Read this blog to know how to use different features of... Read More

On-premises and cloud call center solutions both have their own pros and cons. This blog shares comparisons on both types of call center solutions to help you select the right... Read More

Multi tenant call center solutions are gaining popularity. Explore what it is and how it is useful to any business in this blog. This blog shares uses cases of multi... Read More

iNextrix is coming up with a new webinar, which will be a technical walkthrough and a business discussion over the role of intelligent call center software in resolving major business... Read More

Top tips to assure call quality in the call centers. A step-wise guide on assuring the great quality of the call is explained by experts in this blog. Once you learn... Read More